There is always something buzzing at Interactions. See our latest news, press releases, events we’re attending, and keep up with our blog.


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April 19, 2016

Why Your Customer Care Journey Might be More of a Hike

Did you know that the majority of customers start their...

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April 5, 2016

Best Practice Series: Designing for Customer Experience

For many companies, an automated phone system, such as Interactive...

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March 10, 2016

How Machine Learning Adds Value to Customer Experience

Recently, Harvard Business Review published an article highlighting how many...

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In The News

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April 12, 2016

Customer service on hold: we hate phone menus and don’t trust virtual assistants like Siri

“Just thinking about it makes me break out into hives”...

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April 1, 2016

Responsive Natural Language Technology Promises Better Customer Experience

Natural language technology may offer one way for property insurance...

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November 16, 2015

Solving The Problematic Patient No-Show Equation

Posted on Becker’s Hospital Review | Written by Kathleen Schroeder,...

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Press Releases

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April 21, 2016

Interactions and Arise Virtual Solutions partner to accelerate delivery of Voice Virtual Assistant solutions

Partnership supports market demand for cost-effective and differentiated customer care...

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March 9, 2016

Interactions Accelerates Momentum with Record Growth in 2015

Adoption of Multichannel Virtual Assistant Solutions Grow As Businesses Seek...

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