Media

There is always something buzzing at Interactions. See our latest news, press releases, events we’re attending, and keep up with our blog.

Events

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Blog

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June 16, 2016

Are Millennials Driving Up Health Insurance Costs?

Earlier this week, I shared some thoughts on the emergence and...

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June 13, 2016

The Transformation of Customer Care in Health Insurance

It’s been six years since the Affordable Care Act (ACA)...

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June 1, 2016

The Rise of Intelligent Virtual Assistants

I recently presented at SpeechTEK 2016 and was very encouraged...

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In The News

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June 10, 2016

Putting Customers at the Center of Call Care

<Read Full Article on RIS Here> By Kathleen Schroeder, Sr....

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June 7, 2016

Former Amazon exec joins Mass. AI tech firm as CFO

By Sara Castellanos, Technology Editor, Boston Business Journal A former...

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April 12, 2016

Customer service on hold: we hate phone menus and don’t trust virtual assistants like Siri

“Just thinking about it makes me break out into hives”...

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Press Releases

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June 22, 2016

Interactions Launches Curo Speech, Revolutionizing Customer Care

Best-in-class enterprise speech technology enables path forward to better customer...

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June 20, 2016

Interactions to Highlight Research on the Modern Customer Care Journey at Forrester CXNYC 2016

Join Senior Interactions Leadership to Learn How to Simplify and...

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June 7, 2016

Interactions Welcomes Jason Bristow as its new Chief Financial Officer

Former Amazon Executive Joins Team to Continue Accelerating Interactions Rapid...

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