There is always something buzzing at Interactions. See our latest news, press releases, events we’re attending, and keep up with our blog.


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January 17 - 20, 2017

Call Center Week Winter 2017

January 17-20, 2017 | Sheraton New Orleans Hotel, New Orleans,...

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January 13, 2017

Customer Care in the “Age of the Customer”

JANUARY 18, 2017 The average consumer is exposed to many...

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January 3, 2017

4 Things to Expect from Virtual Assistants in 2017

JANUARY 3, 2016 In 2016, we spent a lot of time...

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December 27, 2016

Artificial Intelligence: Assistant, not Overlord

DECEMBER 28, 2016 Today’s tech buzzword, Artificial Intelligence (AI), can...

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In The News

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November 16, 2015

Solving The Problematic Patient No-Show Equation

Posted on Becker’s Hospital Review | Written by Kathleen Schroeder,...

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November 11, 2015

Virtual Assistant Drives Self-Service Adoption at TXU Energy

By Jeff Camp, TXU Energy, and Dave Parkinson, Interactions LLC...

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October 13, 2015

Voice Recognition in Tune with IoT

The Internet of Things (IoT) is creating a new era...

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Press Releases

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November 16, 2016

Interactions Extends Intelligent Virtual Assistant with Flexible and Scalable Voice Biometrics

Provides increased security while freeing consumers from using passwords and...

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October 26, 2016

Salt River Project Enhances Customer Service with Interactions Intelligent Virtual Assistant Solutions

J.D. Power Award Winning Utility Company Applies Artificial Intelligence based...

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