Media

There is always something buzzing at Interactions. See our latest news, press releases, events we’re attending, and keep up with our blog.

Events

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September 12 - 13, 2016

Intelligent Assistants Conference 2016

Intelligent Assistants (IAs) are redefining digital commerce and customer care...

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September 25 - 28, 2016

IARE 2016

The IARE Conference is designed to provide travel customer-contact service...

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October 4 - 6, 2016

GForce 2016

Genesys’s GForce brings the NextGen CX into focus as we...

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Blog

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November 29, 2016

Why You Shouldn’t Let a Personal Virtual Assistant Represent Your Brand

November 30, 2016 With the rise of Personal Virtual Assistant...

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November 23, 2016

What We Can Learn From Holidays Past: A Shopper’s Guide

Hold onto your hat — Black Friday, and its companion...

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November 17, 2016

Three Benefits of Voice Biometrics Solutions

NOVEMBER 17, 2016 As security concerns and incidents continue to...

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In The News

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November 16, 2015

Solving The Problematic Patient No-Show Equation

Posted on Becker’s Hospital Review | Written by Kathleen Schroeder,...

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November 11, 2015

Virtual Assistant Drives Self-Service Adoption at TXU Energy

By Jeff Camp, TXU Energy, and Dave Parkinson, Interactions LLC...

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October 13, 2015

Voice Recognition in Tune with IoT

The Internet of Things (IoT) is creating a new era...

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Press Releases

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November 16, 2016

Interactions Extends Intelligent Virtual Assistant with Flexible and Scalable Voice Biometrics

Provides increased security while freeing consumers from using passwords and...

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October 26, 2016

Salt River Project Enhances Customer Service with Interactions Intelligent Virtual Assistant Solutions

J.D. Power Award Winning Utility Company Applies Artificial Intelligence based...

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August 17, 2016

Interactions and Genesys Announce Partnership to Deliver Curo™ Speech for Self-Service Customer Care

New market offering delivers best-in-class speech capabilities for Genesys Customer...

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