From its state-of-the-art technology and design achievements, to the ability to leverage customer feedback and empower service providers, learn how Interactions is differentiated as a leader in customer service and customer impact in this Whitepaper by analyst firm Frost and Sullivan.
We can’t expect to give every customer a first-class experience on the plane, but it’s completely possible on the phone. Making your customers feel valued can go a long to create trusted relationships that result in loyal customers. Read our blog to see how.
When looking to implement a new customer-facing technology into your travel or hospitality business, it's important to know exactly what your customer do (and don't) want. Read the research report from our recent survey to learn exactly how your customers want to interact with your company.
Long wait times, inaccurate orders, and inconsistent upselling can result in restaurants leaving a lot of money on the table. In this eBook, learn how common inefficiencies can hurt guest experience and what you can do about it to keep sales up and keep guests coming back.
Learn about how our Guest Experience Platform can transform restaurants with Conversational AI technology. Addressing the four key components-- guest care, digital ordering, social media monitoring, and Kitchen AI-- GXP will take guest experience to the next level.
Common inefficiencies in your restaurant could be creating a bad experience for your guests, which can result in thousands of dollars in lost sales. View our infographic to see your guests' journey and how to ensure they stay on the perfect path.