Kate is currently the Manager of Content Marketing at Interactions. She originally joined as a field marketing manager with a focus on the retail, technology, and travel verticals. Before coming to Interactions she held various positions in both the corporate and non-profit sectors including marketing communications, integrated communications, and events management.
The shipping and delivery process is a significant part of customer experience. For logistics providers who deliver an excellent experience, it can become a key differentiator in a highly competitive market.