Megan is a content copywriter with experience in retail and technology industries. At Interactions, she is responsible for communicating industry news and product offerings across digital and social channels. Megan holds a BS in Marketing from Northeastern University.
We can’t expect to give every customer a first-class experience on the plane, but it’s completely possible on the phone. Making your customers feel valued can go a long to create trusted relationships that result in loyal customers. Read our blog to see how.
Long wait times, inaccurate orders, and inconsistent upselling can result in restaurants leaving a lot of money on the table. In this eBook, learn how common inefficiencies can hurt guest experience and what you can do about it to keep sales up and keep guests coming back.
We conducted a survey to look at customer preferences and tendencies when booking and managing travel, especially in urgent situations, and how Conversational AI and self-service can best support customers when these manic situations happen. The survey that we conducted had more than 1,700 participants that were either business or leisure travelers. See what we found.