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McCall is a Product Marketer with experience working in technology and healthcare industries. At Interactions, she manages the development of messaging and supports sales and the product teams. She has a BS in Finance from Bryant University.
The new dawn of CX requires not just voice or text, but both options working in harmony together. Learn how brands can deploy a cohesive channel strategy in this blog.
What's the secret to transforming policyholder experience? Interactions IVA is designed and deployed for the unique needs and challenges specific for insurers and policyholders.
We're halfway through 2021, and it's time to see how customer experience is shaping up against the predictions that were set. See how far (or not) CX has come in the past six months and where we think it will end up at the end of this year.
The way customers interact with brands has fundamentally changed. Learn the ways brands must improve the customer experience by making it easy for customers to engage using their optimal channel of choice in this blog.
Learn about our Intelligent Virtual Assistant for Insurance, an IVA specifically designed to meet the unique needs of insurers and policyholders.
As brands are turning to digital investments to stay relevant, CEOs are placing Conversational AI at the center of their company’s transformation efforts. Learn the role that CEOs can play in digital transformation in this blog.
Embarking on a digital transformation journey is no easy feat. CIOs best understand the complexity of legacy technologies, the transformation of business outcomes, and modernization current customer experience channels, and therefore have a key role in improving CX for their organizations.
A CFO plays a big role in financing a Conversational AI solution, but did you know they can also reap major benefits? Learn the impact that Conversational AI can have on a company's finances in this blog.
The chief technology officer (CTO) is often the driving force behind digital transformation. Learn how they can support the implementation and ultimate success of Conversational AI applications for transformative customer experience.
