Susan Hura is a conversational user experience designer and strategist with deep experience in linguistics, user-centered design, and speech technologies. She has built multidisciplinary teams in industry and academia and holds a Doctorate in Linguistics from the University of Texas at Austin. Susan was Program Chair of the SpeechTEK Conference (2007-2016) and founding president of the Association for Conversational Interaction Design. As the Director of
Conversation Design Services at Interactions, she leads a team who creates transformational conversational experiences for customers.