About Interactions

Take a look back at 2019 (and the entire decade) in regards to Conversational AI technology and Customer Experience. Learn from our experts about the trends that have lead us to where we are today.

Learn where we started, how we've grown, and where we hope to be in this blog featuring a timeline of Interactions' most significant milestones.

We may be biased, but Interactions is a great place to work. The AI industry is booming, and our technology is helping our customers improve the customer experience with an intelligent solution that turns customer service from frustrating to satisfying.

Revolution Growth, NewSpring Capital and Comcast Ventures lead investment to accelerate global growth and expand core AI technology Interactions LLC, a leader in speech and natural language technology solutions and the fastest growing company in customer care, today announced the completion of a $56 million funding round led by new investors Revolution Growth, NewSpring Capital and Comcast Ventures with additional funding from existing investors.

Interactions Offers Affordable, Self-Learning ASR and TTS By: Phillip Britt – Posted Aug 1 on SpeechTechMag.

Join Senior Interactions Leadership to Learn How to Simplify and Improve Your Customer Experience with Innovative Automated Customer Care Solutions Interactions LLC, a leader in speech and natural language technology solutions, will host an interactive discussion at Forrester’s annual Customer Experience event, CXNYC, to be held June 21-22nd in New York City.

Did you know that the majority of consumers contact companies on multiple channels just to resolve a single issue? This means that your customers are browsing, typing and calling just to get something done – which can make the customer care journey feel more like a hike.

Interactions has been presented with a Bronze Stevie® Award in the Most Innovative Tech Company of the Year category at the 13th Annual American Business Awards. The win marks Interactions’ fourth consecutive Stevie Award.

We are happy to announce that we’ve been named a finalist in the Most Innovative Tech Company category in The 2015 American Business Awards and will ultimately be a Gold, Silver, or Bronze Stevie® Award winner in the program! The 2015 American Business Awards represents Interactions’ fourth Stevie® award in four consecutive years.

For many in attendance at FinovateSpring 2014 in San Jose watching the Interactions demo, the “Aha!” moment came when the virtual agent began speaking flawless Spanish.

We’re thrilled to announce today that we’ve been nominated for the 2014 SPIFFY Ground Breaker Award for Engineering Excellence! The SPIFFY Award nominees are selected by the Telecom Council’s Service Provider Forum and recognize companies that stand out for their innovation in the Telecommunications industry.