Oct. 23-25, 2019
Seaport World Trade Center, Boston, MA
Customer experience (CX) will overtake price and product as the key brand differentiator by next year (Walker Study). Because of this, CX is at the heart of the AI adoption for most enterprises, and they are embracing it as a key component of their digital transformation initiatives. In particular, Conversational AI is enabling brands to deliver dramatically improved CX and customer engagement, while also providing significant and demonstrable operational savings. Join Interactions as we discuss how leading enterprises have accelerated their transition from today's frustrating and uninspired customer service transactions to productive, conversational experiences. We’ll discuss several real use cases and you'll hear first hand how our Intelligent Virtual Assistant helped Constant Contact to reduce their rate of misroutes and lower average handle time per call, while creating a pleasant, streamlined process for their consumers.
Now in our fourth year, AI World Conference and Expo has become the industry’s largest independent business event focused on the state of the practice of AI in the enterprise. The AI World 3-day program delivers a comprehensive spectrum of content, networking, and business development opportunities, all designed to help you cut through the hype and navigate through the complex landscape of AI business solutions. Attend AI World and learn how innovators are successfully deploying AI and intelligent automation to accelerate innovation efforts, build competitive advantage, drive new business opportunities, and reduce costs.