Automotive Intelligence Summit

Aug. 17-19, 2020

Raleigh Marriott Crabtree Valley

4500 Marriott Dr.
Raleigh, NC - 27612


"AI In Auto Finance Collections and Servicing: A Roadmap to Success" - Tuesday, August 18th @ 11:30 AM

Auto finance lenders and servicers continue to turn to A.I. tools to streamline and enhance customer service and collections efforts, all while improving the overall customer journey. Whether it’s the use of intelligent virtual assistants to handle routine customer interactions, sophisticated conversation analytics software to gain business intelligence, or custom SaaS software to predict when and how much delinquent accounts will pay, it’s clear that AI has made its way into the auto-finance mainstream. What may still be considered a luxury will very likely become part of the cost of doing business for all lenders in the very near future. This session will take a look how organizations can make the use of AI tools a reality within their customer service operation — in other words, how to move it from the innovation committee to the operations committee.

Nathan Anderson

Nathan Anderson

Nathan Anderson is a Sales Director at Interactions. He joined Interactions in 2018 and is focused on educating and connecting companies in the credit and collections industry to Interactions' World Class Solutions. Before Interactions, Nathan spent the last two decades in the credit and collections industry. He started as a collector back in 1995 and most recently as Director of Operations for Account Control Technology. Throughout his career, Nathan has consistently utilized technology and process innovation to drive efficiency and create real market differentiators. Nathan's experience spans across credit card, auto, mortgage, utilities, student loan verticals, and more.

Insights For the Future of Auto

You have questions about the future of auto. The Auto Intel Summit has visionaries and their insights to help you find the answers. AIS gives you the opportunity to meet and connect with the intellectual capital that is critical to providing innovative solutions for the industry today and for decades to come. Seemingly constant innovation, disruption and technological advances instills a whirlwind atmosphere in the automotive sphere, and the Automotive Intelligence Summit seeks to provide answers to your questions about the future of the auto industry.

Want to learn more? Let’s talk.