Mar. 2-4, 2020
Margaritaville Beach Resort, Hollywood, FL
Join us in 2020 as we celebrate 10 years of inspiring CX excellence. Customer Response Summit (CRS) focuses on topics that matter most to our community with an agenda built by leaders for leaders. Our spring CRS in Hollywood, Florida will send attendees on a collective journey to learn, share, network, and engage to innovate by advancing the conversation on customer experience. Today’s customer experience leader is tasked with taking on an expanded role, incorporating new technologies, and supporting a new connected consumer with bigger expectations for customer interactions. The Customer Response Summit is built to inspire innovation by providing interactive experiences and discussions that challenge the status quo and provide actionable takeaways.