The AI Summit London

Jun. 12-13, 2019

ExCeL Exhibition Centre, London, England


Why Consumers Hate Your Chatbot & What to Do About It - Thursday, June 13 @ 3:40 PM

As brands continue to focus on improving the customer experience, incorporating automation into customer interactions is becoming more and more important. From chatbots to virtual assistants, AI is on the forefront of transforming the customer experience. However, today’s reality is that most chatbots either disappoint or simply fail. Intelligent virtual assistants, on the other hand, provide a customer experience that is both personal and conversational, allowing your consumers to interact and get things done anytime, anywhere. Join us to learn how a combination of the latest AI technologies, coupled with human understanding, is being leveraged by leading global brands to transform the customer experience and in the process, materially reduce costs.

photo of Lee Cottle

Lee Cottle

As Vice President of EMEA, Lee manages sales, business development and relationship building in the EMEA region. Having worked in development and product introduction, Lee brings his broad experience in innovation to the contact center industry. After leading a number of high-profile projects, including taking new technologies from North America into Europe and both designing and implementing multi-million dollar, end-to-end, multi-channel CRM solutions, Lee moved into sales and operations where he enjoys working with disruptive technologies that deliver real measurable business benefits to clients, both in terms of ROI and customer satisfaction.

The World's Largest AI Event for Business

New for the 4th Annual edition, AI will take centre stage to TechXLR8: Europe’s largest tech expo focused on Accelerating Business Transformation with Technology. Co-located with 5 world leading enterprise technology events on IoT, Cloud, Quantum Computing, as well as being supported by the world’s great change-makers, The AI Summit gives you the depth and breadth to light up your technology roadmap and bring your business into the 4th Industrial Revolution powered by AI.

Where to find us

Stop by Interactions booth #AI604!
Register Here