Thomas Grimm

Thomas Grimm

VP, EMEA

Interactions

With more than 16 years in various positions in Business Process Outsourcing, Thomas is now heading the Interactions team in Europe. His mission is to drive Digital Transformation in the call center industry with Intelligent Virtual Assistants on a global scale. Bringing together the expertise in call center services with Conversational AI, he is puts a strong focus on customer experience with human-like conversations.