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9 Tips for Mastering Social Customer Care

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Get the Most Out of Your Social Media Strategy

For many consumers, social media is increasingly becoming a preferred care channel. But for businesses, this channel comes with its own unique challenges that distinguish it from the rest of your customer care strategy. Which is why we’ve put together some best practices in social customer care to help you maximize the benefits of this channel.

Download this on-demand webinar to learn how to address social customer care challenges, how to move from passive listening to proactive engagement, tips for finding the right social care management tool, and how to incorporate social into your overall customer care strategy.

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