Self-Service for CSP
Consumers want more control, and more convenience when contacting customer service. A self-service is ideal but only if it actually works…
Watch this Webinar with leading market intelligence firm Tractica to learn how AI-driven virtual digital assistants (VDAs) are beginning to address these challenges for CSPs. We’ll also examine:
•Market driver and barriers
•Use-case details
•Predictions on the future of customer service-focused VDAs