Holistic Conversational AI


Beyond the Contact Center: Three Best Practices for Holistic Conversational AI

Download the eBook

Beyond the Contact Center

Businesses today are pursing digital transformation like never before. But with a rush to digitalize customer experience, there is often a oversight of the interconnectedness of the customer journey. In other words, businesses must look beyond just the contact center for optimal results. In this eBook, you will learn how to approach Conversational AI and customer experience holistically, ensuring that digital transformation intiatives are successful across the entire customer journey.

Yes! I want the eBook


About the Author

Megan Haas

Megan is a content copywriter with experience in retail and technology industries. At Interactions, she is responsible for communicating industry news and product offerings across digital and social channels. Megan holds a BS in Marketing from Northeastern University.