If Cross-Border CX delivery matters to you, you need the latest data trends from the team that achieves 97% dialog accuracy. Every day. At scale. Around the globe. Listen to this webinar to learn how Interactions and NVIDIA have partnered together to turn this fantasy into reality
Effective Conversational AI needs to be able to respond to fragments of thoughts, references made to something said earlier, and adjust along with human conversation. Listen as Dr. Lisa Michaud dives into her work on what goes into developing truly conversational AI here at Interactions.
The telephone is still a popular customer service and support channel, but unstructured voice communications present security risks and compliance challenges, particularly in a work-from-home (WFH) environment. Learn more in our blog.