Stop testing patients’ patience: How Conversational AI can improve patient experience

At its core, healthcare is about serving people. Service industries must keep customer experience in mind, otherwise they are contradicting this integral purpose. Understanding how to care for patients in a way that adds value to their experience, not takes it away, is vital for healthcare companies to continue operating with sustainable margins and satisfied patients. 

In this eBook, you’ll learn what high quality patient care looks like, how health systems can solve patient leakage, and the power of Conversational AI technology in the healthcare industry.