Introducing Voice Biometrics: simplified security for your customers

Simply Better Customer Care

What we do
We turn frustrating customer care experiences into productive conversations.
How we do it
We build conversational self-service solutions for customer care based on our patented Adaptive Understanding™ Technology.
What you get
You’ll get a hosted customer care solution that dramatically reduces cost and delivers a truly amazing customer experience.
Why we do it
We believe every conversation is an opportunity to engage and delight customers. So we’re revolutionizing the way customer care is delivered.
Over 2 billion transactions and growing...
Leading companies are building great relationships with Interactions solutions
90%
positive consumer
sentiment
Now that's worth
talking about.
Providing superior services
while saving cost is possible.
TXU Energy introduced Interactions Virtual Assistant solutions and created one customer care platform that has improved customer experience and reduced cost while driving key business results.
Resources and Media
Posts
4 Things to Expect from Virtual Assistants in 2017

JANUARY 3, 2016 In 2016, we spent a lot of time talking about Intelligent Virtu…

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Posts
8 FAQs About Artificial Intelligence and Customer Service

DECEMBER 14, 2016 Artificial Intelligence (AI) is an important and evolving conc…

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Posts
Artificial Intelligence: Assistant, not Overlord

DECEMBER 28, 2016 Today’s tech buzzword, Artificial Intelligence (AI), can be …

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Posts
Combining Artificial Intelligence with Human Intelligence

October 5, 2016 Artificial Intelligence (AI) is currently one of the most talked…

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