About Us

We’re changing the way leading brands and consumers communicate — making it easy, fast and, well, fun.

Conversation is key to everything we do at Interactions.

We were founded on the belief that every conversation is an opportunity, whether it’s to build trust, provide assistance, get advice, share information or find out something new. It’s important to get it right — every time.

At Interactions, we help leading brands have millions of productive conversations with their busy customers every day, no matter if they’re talking, tapping, typing or swiping. And along the way, we’re creating happier, more loyal customers and saving businesses millions of dollars.

We’ve been expanding what’s possible in customer sales, service and support since 2004. With our Adaptive Understanding™ technology, we were the first to commercialize truly omnichannel Intelligent Virtual Assistants that combine artificial intelligence and human understanding. The result? Conversational, engaging interactions across channels. Vastly improved self-service. Customers and businesses getting more done in less time.

And amazing conversations.

We believe in innovation, quick-thinking, and getting it done right — the first time.


We harness our creativity in technology to create solutions that make a real difference in people’s lives.


We do whatever it takes to make sure our clients are satisfied and that we have delivered on our promises to them.


We believe that every conversation is an opportunity to deliver value and make a difference.


We’re committed to improving customer care for everyone. And we’re a group of people who really love what we do.

We’re the front door to millions of great customer interactions

Interactions clients are leaders in customer experience.

Meet Our Clients

“Providing superior customer service is our top priority at Salt River Project. Working with Interactions enabled us to develop a best-in-class, flexible and conversational automated care solution that has had a transformative effect on the way we interact with our customer.”

– Renée Castillo, Sr. Director, Customer Strategy Integration at Salt River Project

Meet the team >

Get to know the Interactions Team.

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Great customer experience starts with great employees. Let’s talk.

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Latest news >

A lot is going on at Interactions — read all about it here.

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