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Elevate Customer Service with Conversational AI

Excellent customer service fosters lasting, meaningful connections, and the key to success lies in Conversational AI. With Interactions, our proprietary Adaptive Understanding™ technology combines Conversational AI with human understanding to engage and delight customers.

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Experience a New Level of Automation

Schedule a demo to learn how Interactions IVA enhances customer experiences, boosts agent productivity, and delivers substantial cost savings for the contact center. You’ll see firsthand how our IVA:

  • Comprehends and engages with 97% utterance accuracy
  • Personalizes conversations for a concierge-like experience
  • Seamlessly operates across various channels, whether that’s voice or text
  • Integrates with all backend systems to maximize your existing tech stack
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Orange Quotes

“I manage thousands of vendors and Interactions stands out. The collaboration we have is consultative. There have been many tangible benefits but, for us, it’s been the big save to the bottom line. That’s the magic of the relationship.”

– Transformation Leader, Banking