Meet The Team

Get to know the team that’s changing the future of customer care.

Executive Leadership

Mike Iacobucci

Mike Iacobucci

President & Chief Executive Officer
Errol Apostolopoulos

Errol Apostolopoulos

SVP, Product Management
Bruce Bowden

Bruce Bowden

Chief Financial Officer
Mary Clermont Interactions Chief People Officer

Mary Clermont

Chief People Officer
Jim Freeze Interactions CMO

Jim Freeze

Chief Marketing Officer
Phil Gray

Phil Gray

EVP, Corporate Development
Gautam Makhija

Gautam Makhija

SVP, Professional Services
Mahesh Nair

Mahesh Nair

SVP, Engineering

Senior Leadership

Mark Leonard

Mark Leonard

EVP, Customer Success Organization
Joseph Gildea

Joseph Gildea

SVP, Finance & Administration
James Nolan

James Nolan

VP, Digital Solutions
Dave Parkinson

Dave Parkinson

EVP, Sales
Dan Roche

Michael Roche

SVP, Operations
Jay Wolcott

Jay Wolcott

VP, Social Engagement Product

Ready to Join Us?

See Open Positions