What is an Intelligent Virtual Assistant? Download our whitepaper for a crash course
Learn how ERC drives digital transformation with improved agent and customer experience with our Conversational AI technology.
Watch this video to learn how Interactions seamlessly combines artificial intelligence and human understanding.
Check out this video to learn about who we are, what we do, and why we love working here.
Download our ebook to learn how to build an effective customer care roadmap
In this eBook, learn how Utility providers can utilize Conversational AI technology to maintain customer experience excellence even during high volume spikes from outages, natural disasters, or crises.
Contact center agents are often the only connection that customers have with your brand and therefore can have a a direct impact on your brand perception, loyalty, and even your bottom line. Thus improving agent experience can only make your customer experience better. Find out how Conversational AI technology helps alleviate common pain points resulting in happier and more productive agents.
This whitepaper addresses challenges specific to the ARM industry and its subsidiaries, especially in the light of the pandemic, and presents a disruptive approach to improving revenue recovery rates while reducing operational costs. Virtual agents powered by Conversational AI are ready to transform this sector of the financial services industry forever.
Learn about Interactions company culture with Mary Clermont, Chief People Officer, in this video.
Learn how Interactions leverages data to improve customer experiences with Errol Apostolopoulos, SVP, Product Management in this video.
Jim Freeze, CMO, discusses how Interactions blends humans and AI to deliver exceptional customer experiences in this video.
Mike Iacobucci, CEO, discusses how Interactions vision, mission, and values drives us forward in this video.
Interactions SVP of Engineering, Mahesh Nair, discusses what sets our AI technology apart in this video.
Learn the differences between DIY and Managed Service Conversational AI platforms, and which is best for your business in our Educational Video Series.
