Seasoned product leader adds significant depth to Interactions’ management team

FRANKLIN, Mass.—September 19, 2019—Interactions, LLC, the world’s largest stand-alone artificial intelligence (AI) company, today welcomed Errol Apostolopoulos as Senior Vice President of Product Management. With over 20 years of experience building and leading high performing product teams at fast-growing companies including Brandwatch, Moontoast and Optaros, Errol joins Interactions to oversee management of its market-leading conversational AI product portfolio.

“I have a passion for disruptive technologies and solutions. The opportunity to lead Interactions’ product strategy is a perfect fit for that passion ,” said Errol Apostolopoulos, SVP of Product Management at Interactions. “My professional career has been dedicated to defining and managing successful product portfolios along with developing high-performing, collaborative teams. I look forward to applying my experience to the ongoing evolution of Interactions’ conversational AI technology and market-leading Intelligent Virtual Assistant portfolio.” 

Over the course of his career, Errol has developed expertise in commercializing innovative technologies and scaling products to drive revenue and business results. Prior to the merger between Brandwatch and Crimson Hexagon, Errol was Crimson Hexagon’s SVP of Product. In this role, he led the design and implementation of a product suite focused on AI-enabled consumer insights, helping to grow the company’s organic revenue by 400% during his tenure. Before that, he served as SVP of Product at Moontoast where he spearheaded the strategy, design, R&D and lifecycle management for an ad tech platform recognized by Facebook with an Innovation award while building a dynamic, and diverse product team. 

“Errol brings a wealth of knowledge in product management and strategy to the management team,” said Mike Iacobucci, CEO at Interactions. “Interactions sits at the intersection of two powerful trends: the rapid advancement of AI, and the increasing importance of exceptional customer experiences. These trends have not only contributed to the evolution of our organization, but they have also highlighted the importance of product management as a strategic advantage for our on-going efforts to fuel growth and innovation.” 

Interactions has been actively adding to its operation, most recently announcing the addition of Chief People Officer Mary Clermont to the executive team to guide the company’s people initiatives. As a Harvard Executive Leadership Program alumni with extensive product management experience, Errol will be crucial to the strategic development of Interactions’ product suite in its next stage of growth.

For a full list of open positions at Interactions, visit the careers page: