Mike Iacobucci, CEO, to discuss the Impact of Customer Experience on Enterprise Brands

SAN FRANCISCO, CA – (June 6, 2018) – Interactions, the leading provider of Intelligent Virtual Assistants (IVAs) for enterprise brands, today announced that Chief Executive Officer Mike Iacobucci will participate in a panel discussion at the Bank of America Merrill Lynch (BoAML) Global Technology Conference. The panel, “Customer Experience Management,” will take place on Thursday, June 7 at 10:15 a.m. PT at the Ritz Carlton Hotel in San Francisco, CA.

The panel, moderated by Kash Rangan, Managing Director BofAML Global Research, and Brad Sills, Senior Equity Research Analyst BofAML, will focus on the customer experience category, its role in improving customer satisfaction and how advanced technologies like Artificial Intelligence (AI).