NEW YORK, N.Y. – August 10, 2017 – Interactions, LLC, the intelligent customer care company, today announced Executive Vice President of Corporate Development, Phil Gray, will participate on a panel titled ‘A.I. for Customer Interaction’ at today’s Bank of America Merrill Lynch A.I. Conference. The event is at the Bank of America Tower at One Bryant Park in New York, starting with breakfast at 7 a.m. ET. Phil’s panel is scheduled for 1 p.m. ET.
What: A.I. for Customer Interaction Panel
When: Thursday, August 10, 2017, 1 p.m. ET
Where: Bank of America Tower, 51st Floor
One Bryant Park
113 West 42nd Street
New York, NY
Who: Phil Gray, Interactions EVP, Corporate Development
Patrick Nguyen, 7 CTO
The panel will explore the modern approach to customer care using artificial intelligence technologies and outline how an increasing number of enterprises are turning to natural language interfaces to better serve and communicate with their customers across channels and devices. Phil, specifically, will explain how Interactions Intelligent Virtual Assistants enable organizations to interact in a conversational manner with consumers on any channel – including voice, web chat, SMS and social media – to improve customer experiences across industries.