FRANKLIN, MA – January 11, 2022 – Interactions, LLC, one of the largest standalone artificial intelligence (AI) companies in the world, today announced that it has been named one of Built In’s Best Places to Work for the second year in a row. The company was recognized across three Boston categories: Best Places to Work, Best Midsize Companies to Work For and Best Paying Companies.

In March 2020, on the verge of signing a 12-year lease for a new 53,000-square-foot office space, Interactions instead opted to pivot to a virtual-first company. Since then, the company has doubled down on fostering a flexible, inclusive workplace for all of its employees, emphasizing work-life balance, corporate transparency and a more geographically diverse recruitment process. In downsizing its physical footprint, the company has also been able to invest more in promotions and 401(k) matches, as well as introduce new benefits for employees. These include a recognition platform to ensure employees feel appreciated and rewarded, and weekly “flexible Fridays,” a shortened workday to support wellness and combat burnout.

“At Interactions, we’ve always been passionate about building a people-first culture; in fact, we were one of the first companies to go virtual-first permanently because we knew it was the right thing for our employees,” said Mary Clermont, Chief People Officer at Interactions. “Since that pivot, we’ve only continued to build a culture that is designed for the specific needs of our employees and that empowers them to do their best work, on their own terms. Today, we’re honored to be recognized for our commitment to fostering a flexible, supportive workplace.” 

Built In’s Best Places to Work program recognizes top employers nationwide, from startups to large enterprises. With a record number of entrants this year, Built In determined winners based on an algorithm using company data about compensation, benefits and companywide programming. To reflect the benefits candidates currently look for on the Built In platform, the program also weighed criteria like remote and flexible work opportunities, programs for DEI and other people-first cultural offerings.  

For more information on Built In’s Best Places to Work program and a full list of 2022 honorees, see here. For a full list of open positions at Interactions, visit