April 23, 2019

Interactions to Host Analyst Summit on Conversational AI and the Customer Experience

Press Release

Franklin, Mass.—April 23, 2019—Interactions, LLC, the largest stand-alone conversational AI company in the world, today announced it will host its inaugural analyst summit this Thursday, April 25th. The invitation-only event will bring together experts from leading research firms to discuss the latest trends in conversational AI and its tremendous potential to transform the customer experience.

Franklin, Mass.—April 23, 2019—Interactions, LLC, the largest stand-alone conversational AI company in the world, today announced it will host its inaugural analyst summit this Thursday, April 25th. The invitation-only event will bring together experts from leading research firms to discuss the latest trends in conversational AI and its tremendous potential to transform the customer experience.

The summit will feature speakers from across Interactions’ executive team, each sharing an in-depth look at various aspects of Interactions’ business, from its product portfolio and roadmap, to its focus on operational excellence, to its go-to-market strategy.

“With customer expectations for speed and efficiency reaching new heights, incorporating conversational AI into the customer experience has become crucial,” said Jim Freeze, CMO of Interactions. “As the largest stand-alone AI company, we’re committed to consistently delivering the most advanced technology and services to our customers. As we assess our recent successes, we’re eager to benefit from the analyst community’s feedback on key trends, challenges and opportunities at our first analyst summit to refine our technical roadmap and accelerate growth.”

About Interactions

Interactions provides Intelligent Virtual Assistants that seamlessly assimilate conversational AI and human understanding to enable businesses to engage with their customers in highly productive and satisfying conversations. With flexible products and solutions designed to meet the growing demand for unified, omnichannel customer care, Interactions is delivering unprecedented improvements in the customer experience and significant cost savings for some of the largest brands in the world. Founded in 2004, Interactions is headquartered in Franklin, Massachusetts with additional offices worldwide. For more information, visit www.interactions.com.

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