June 3, 2019

Interactions to Present at the Annual Conference of the North American Chapter of the Association for Computational Linguistics

Press Release

MINNEAPOLIS, June 3, 2019 Interactions, LLC, the leading provider of Intelligent Virtual Assistants for enterprise brands, today announced its participation in the 2019 Annual Conference of the North American Chapter of the Association for Computational Linguistics (NAACL), held June 2-7 in Minneapolis.

MINNEAPOLIS, June 3, 2019 Interactions, LLC, the leading provider of Intelligent Virtual Assistants for enterprise brands, today announced its participation in the 2019 Annual Conference of the North American Chapter of the Association for Computational Linguistics (NAACL), held June 2-7 in Minneapolis.

Interactions’ artificial intelligence, machine learning and linguistics experts will be in attendance to discuss the latest advancements in the field. Dan Pressel, Senior Director of AI Technology, and Ishan Jindal, AI Engineer, will co-present “An Effective Label Noise Model for DNN Text Classification.” Yue Chen, a PhD candidate at Indiana University, will present a paper she co-authored with John Chen, Interactions Principal Inventive Scientist, titled “A k-Nearest Neighbor Approach Towards Multi-level Sequence Labeling.”  Interactions Program Director Christy Doran is the conference co-chair at this year’s event.

“At Interactions, we’re constantly striving to make brands more conversational,” said Christy Doran of Interactions. “NAACL offers a unique opportunity to exchange the latest insights in natural language processing and computational linguistics, allowing industry practitioners to advance technology and make customer experiences more natural, productive and enjoyable.”

The North American Chapter of the Association for Computational Linguistics is dedicated to facilitating the exchange of information and insights among professionals in the computational linguistics field. The organization focuses on natural language processing, computational linguistics and human language technologies. To learn more, visit https://naacl2019.org/.

About Interactions

Interactions provides Intelligent Virtual Assistants that seamlessly assimilate conversational AI and human understanding to enable businesses to engage with their customers in highly productive and satisfying conversations. With flexible products and solutions designed to meet the growing demand for unified, omnichannel customer care, Interactions is delivering unprecedented improvements in the customer experience and significant cost savings for some of the largest brands in the world. Founded in 2004, Interactions is headquartered in Franklin, Massachusetts with additional offices worldwide. For more information, visit www.interactions.com.

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