October 2, 2018

Interactions to Present on the Future of AI in Food Services at FSTEC 2018

Press Release

ORLANDO, Fla. (FSTEC 2018),Interactions, LLC, a leading provider of Intelligent Virtual Assistants for enterprise customer care, today announced that Principal Inventive Scientist Ethan Selfridge and HotBox Pizza CEO Gabe Connell will present at FSTEC 2018. Their session, “Deploying AI From a Guest Point-of-View,” will take place at 8:30 a.m. EST on Wednesday, October 3rd at the Rosen Centre Hotel.

HotBox CEO Gabe Connell and Interactions Principal Inventive Scientist Ethan Selfridge discuss the impact of conversational AI on the food services industry

ORLANDO, Fla. (FSTEC 2018),Interactions, LLC, a leading provider of Intelligent Virtual Assistants for enterprise customer care, today announced that Principal Inventive Scientist Ethan Selfridge and HotBox Pizza CEO Gabe Connell will present at FSTEC 2018. Their session, “Deploying AI From a Guest Point-of-View,” will take place at 8:30 a.m. EST on Wednesday, October 3rd at the Rosen Centre Hotel.

Selfridge and Connell will explore new and emerging strategies for deploying AI in the food services industry — from guest engagement to ordering to loyalty and care. They will also discuss challenges surrounding delivering a lightweight, frictionless and effective ordering experience, and the impact that conversational AI technologies have had on restaurants to date.

FSTEC, a food service industry technology conference, offers insight into security, software development and marketing while celebrating the latest and most innovative solutions in technology. The conference is attended by 1,000 restaurant executives each year.

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About Interactions

Interactions provides Intelligent Virtual Assistants that seamlessly assimilate conversational AI and human understanding to enable businesses to engage with their customers in highly productive and satisfying conversations. With flexible products and solutions designed to meet the growing demand for unified, omnichannel customer care, Interactions is delivering unprecedented improvements in the customer experience and significant cost savings for some of the largest brands in the world. Founded in 2004, Interactions is headquartered in Franklin, Massachusetts with additional offices worldwide. For more information, visit www.interactions.com.

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