HotBox CEO Gabe Connell and Interactions Principal Inventive Scientist Ethan Selfridge discuss the impact of conversational AI on the food services industry

ORLANDO, Fla. (FSTEC 2018),Interactions, LLC, a leading provider of Intelligent Virtual Assistants for enterprise customer care, today announced that Principal Inventive Scientist Ethan Selfridge and HotBox Pizza CEO Gabe Connell will present at FSTEC 2018. Their session, “Deploying AI From a Guest Point-of-View,” will take place at 8:30 a.m. EST on Wednesday, October 3rd at the Rosen Centre Hotel.

Selfridge and Connell will explore new and emerging strategies for deploying AI in the food services industry — from guest engagement to ordering to loyalty and care. They will also discuss challenges surrounding delivering a lightweight, frictionless and effective ordering experience, and the impact that conversational AI technologies have had on restaurants to date.

FSTEC, a food service industry technology conference, offers insight into security, software development and marketing while celebrating the latest and most innovative solutions in technology. The conference is attended by 1,000 restaurant executives each year.