Interactions Trustera operates in real time to protect your employees and customers by protecting contact center agents from having access to payment card information (PCI).
Interactions Trustera employs AI to anticipate and mask highly sensitive information that is often spoken and shared during conversations between agents and customers. Trustera ensures that your agents in the new work-from-anywhere model remain PCI compliant while still delivering high-quality experiences.
World’s only real-time, audio-sensitive redaction platform.
Nearly 20 years of IVA excellence, 125 patents, and years of redaction success with Fortune 25 companies.
Ability to secure and protect your agents wherever they are—onsite or remote.
Peace of mind for your customers knowing their data is protected.
Reduce fraud and risk associated with collecting PCI data in the voice and digital channel.
Secure capture of PCI with no disruption to customer.
Learn how Interactions Trustera can protect your contact center and customers with real-time redaction of PCI and ensuring compliance by design.
Learn how Interactions Trustera can keep your customer interactions safe while delivering an excellent customer experience.