Natural and conversational
Interactions Intelligent Virtual Assistants deliver unprecedented accuracy, allowing your customers to speak or type in their own words — like they’re talking to a human. So that they can do more, in less time.
Interactions handles the most critical business applications for some of the world’s most well-known brands. With over a billion customer transactions annually and growing, we have the knowhow to make sure your applications are always up and running and working the way they’re supposed to.
More self-service effectively
With advanced AI and human understanding, Interactions solutions take on complex interactions that could previously only be handled by an agent, such as capturing complicated information.
With a platform that can support any channel, your business can scale and grow for your customer care challenges of today and tomorrow. With Interactions Intelligent Virtual Assistants, you can maintain context from one channel to the next and provide a consistent and personalized customer experience.