Smarter care on smartphones: how it works
Expanding what’s possible with mobile customer care solutions starts with Interactions patented Adaptive UnderstandingTM technology. We enhance automated speech recognition with Human Assisted Understanding, letting our mobile virtual assistants deliver unprecedented comprehension and flexibility.
Customers call or text you using their own words, for a friendlier and more satisfying experience.
Adaptive UnderstandingTM Technology
- Decrease Costs
When replying, our technology can make use of all supported smartphone contact features.
Your customers are impressed, and your live agents can focus on other tasks. With Interactions Mobile, your transformed customer experience on smaller screens can make a big difference.