More than just inbound calls
Where your customers want to be is where you need to be. That’s why Interactions offers a full suite of contact center solutions for voice and other channels.
How do you want to start the conversation? Interactions lets you proactively engage customers instead of simply reacting to inbound calls.
With Interactions’ conversational SMS channel, you can turn clumsy, “you’re all thumbs” texts into satisfying “thumbs up” experiences.
Give smartphone users a smarter way to get things done. Interactions makes it easy to augment calls with text messages, map information and more.
Deliver the same conversational customer care you expect from Interactions through cost-effective chat.