NVIDIA
Interactions continues to reshape the customer-experience marketplace in collaboration with NVIDIA Riva
We’re joining forces.
Interactions and NVIDIA are working together to reshape today’s customer experience by combining the best of both industry leaders’ technologies.The collaboration will bring NVIDIA Riva next-generation Automatic Speech Recognition (ASR) and Text to Speech (TTS) engine, together with Interactions Intelligent Virtual Agent (IVA), in a first-of-its-kind product integration.
With NVIDIA best-in-class speech technology powered by NVIDIA GPU processing, and Interactions patented Human Assisted Understanding (HAU), businesses now have access to the most accurate and human-like contact center solution on the market.
Benefits to mutual clients
Multi language support
Expanded language capabilities empower customers to speak in their natural tongue, wherever they are. No more rigid menu trees or legacy IVR forced phrases
Unrivaled Accuracy
95% accuracy across all dialog trees, even during the most complex use cases
Rapid time to value
Rapid ROI with solution cost neutral within 6 months or less
Q&A with our president
What is the significance of the collaboration?
Interactions is collaborating with NVIDIA to reshape the customer experience in the contact center and beyond. Hear more from our President, Cathal McCarthy.
Up Next:
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What is the significance of the collaboration?
Interactions is collaborating with NVIDIA to reshape the customer experience in the contact center and beyond. Hear more from our President, Cathal McCarthy.
What does the combined solution offer businesses?
Find out how the combination of Interactions and NVIDIA will help businesses create an experience that reflects the best of their brand and do so at scale.
What will customers experience with this new combination?
Brands who implement the combined solution will deliver a truly conversational experience to their end users. Find out more.
What does this mean for the CX industry?
This new collaboration is reshaping the CX industry by helping brands meet their customers where they are and better support their needs.
What results can brands expect?
Brands are already using the combined solution with impressive results. Find out more.
