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About Interactions

Since 2004, Interactions Corporation’s mission is to make self-service easy and efficient, one interaction at a time. Our award-winning enterprise customer care solutions have handled well over one billion transactions to date and continue to liberate people from frustrating customer care experiences while delivering real savings to the most well-known organizations in the world.

We’re a hosted service provider that delivers conversational sales, service and support solutions across channels, including voice, web, mobile and text. Interactions Corp. is a privately held company and is headquartered in Franklin, Massachusetts.


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