Press & Awards

There’s a lot going on at Interactions. Read all about it here.

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Customer Think

Four Phrases Companies need to Banish from their Contact Centers

August 30, 2021
Forbes

Better Together: Striking The Balance Between Artificial And Human Intelligence

August 26, 2021
CustomerThink

Post-COVID, Here’s Why Contact Centers Should Keep AI Around

July 13, 2021
Forbes

AI In Motion: Three Guardrails For Effective Implementation In Transportation (And Beyond)

July 6, 2021
CustomerThink

How AI Can Change The Way We Think About Insurance

June 1, 2021
Forbes

The Doctor Is In: Three Predictions For The Future Of AI In Healthcare

May 13, 2021
Forbes

10 Lessons Communications Pros Can Learn From Other Industries

May 11, 2021
CustomerThink

Consumer Comfort With AI in CX is Sticking — Here’s Why

May 3, 2021
Forbes

How Has Covid-19 Impacted Professionals At Work? 13 Lessons Learned

April 20, 2021
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Press Resources

Access guidelines for utilizing Interactions brand resources and download brand assets.

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Press Inquiries

Lindsay Rand, Public Relations
617.945.1915

Email LaunchSquad

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