Press & Awards

There’s a lot going on at Interactions. Read all about it here.

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CMSWire

Why Omnichannel CX Succeeds When Channels Work Together

March 18, 2022
Speech Technology Magazine

The 2022 State of Artificial Intelligence

February 17, 2022
Alldus International

AI in Action Podcast E304: Susan Hura, Director of Conversation Design Services at Interactions

February 7, 2022
Forbes

The Road To Maturity: Why It’s Finally Time For AI In CX To Grow Up

February 7, 2022
Boston Globe

As the role of the office recedes, companies invest real estate savings into remote work

January 3, 2022
CustomerThink

2022 Will Change the Status Quo in Customer Experience. Here’s How

December 22, 2021
Forbes

Time To Ante Up: Three AI Trends Financial Services Should Bet On In 2022

December 8, 2021
Forbes

15 Tips For Improving Your Customer Experience Strategy

November 17, 2021
Becker's Healthcare

University Hospitals deploys AI-powered virtual assistant at 150 hospitals, clinics

November 2, 2021
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Press Resources

Access guidelines for utilizing Interactions brand resources and download brand assets.

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Press Inquiries

Lindsay Rand, Public Relations
617.945.1915

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