Press & Awards

There’s a lot going on at Interactions. Read all about it here.

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CMS Wire

Future-Proof Your Customer Experience Strategy for the ‘New Normal’

May 21, 2020
ZDNet

Pandemic effect: How do consumers feel about AI right now?

May 15, 2020
The Robot Report

Survey finds coronavirus changing consumer comfort with AI, robots, and self-driving cars

May 7, 2020
CMS Wire

3 Lessons Customer Experience Teams Can Learn From Good Parenting

April 10, 2020
Forbes

Don’t Be Afraid Of The New Kid At The Job Fair: Artificial Intelligence

April 9, 2020
MarTech Advisor

97% of Marketers Believe AI Plays a Key Role in CX Transformation, Reports Interactions

February 28, 2020
ClickZ

How Citi Commercial Cards is using conversational AI to improve CX

February 27, 2020
Forbes

Give Your Brand A Voice Customers Will Remember

February 11, 2020
The Paypers

Citi Commercial Cards reveals its intelligent virtual agent feature

February 4, 2020
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Press Resources

Access guidelines for utilizing Interactions brand resources and download brand assets.

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Press Inquiries

Lindsay Rand, Public Relations
617.945.1915

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