Press & Awards

There’s a lot going on at Interactions. Read all about it here.

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ClickZ

How Citi Commercial Cards is using conversational AI to improve CX

February 27, 2020
Forbes

Give Your Brand A Voice Customers Will Remember

February 11, 2020
The Paypers

Citi Commercial Cards reveals its intelligent virtual agent feature

February 4, 2020
Cards International

Citi Commercial Cards rolls out AI solution for call centres

February 4, 2020
PYMNTS.COM

Citi Commercial Cards Implements AI Call Center Solution

February 3, 2020
Business Wire

Citi Commercial Cards Enhances Client Satisfaction with Launch of Intelligent Virtual Agent

February 3, 2020
CMS Wire

Resolutions That Last all Year — for You and Your Customer Service Department

January 8, 2020
Forbes

Don’t Alienate Customers; Welcome Them: Three Steps To Infuse CX With Inclusivity

December 16, 2019
CMS Wire

Avoiding Potholes on the Road to Effective AI Deployment

November 18, 2019
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Press Resources

Access guidelines for utilizing Interactions brand resources and download brand assets.

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Press Inquiries

Lindsay Rand, Public Relations
617.945.1915

Email LaunchSquad

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