Press & Awards

There’s a lot going on at Interactions. Read all about it here.

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Boston Globe

As the role of the office recedes, companies invest real estate savings into remote work

January 3, 2022
CustomerThink

2022 Will Change the Status Quo in Customer Experience. Here’s How

December 22, 2021
Forbes

Time To Ante Up: Three AI Trends Financial Services Should Bet On In 2022

December 8, 2021
Forbes

15 Tips For Improving Your Customer Experience Strategy

November 17, 2021
Becker's Healthcare

University Hospitals deploys AI-powered virtual assistant at 150 hospitals, clinics

November 2, 2021
Forbes

Putting AI In The Pilot’s Seat: Three Strategies For Navigating The Post-Pandemic Travel Boom

October 14, 2021
MarTech Series

MarTech Interview with Phil Gray, Chief Innovation Officer at Interactions LLC

September 22, 2021
Customer Think

Four Phrases Companies need to Banish from their Contact Centers

August 30, 2021
Forbes

Better Together: Striking The Balance Between Artificial And Human Intelligence

August 26, 2021
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Press Resources

Access guidelines for utilizing Interactions brand resources and download brand assets.

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Press Inquiries

Lindsay Rand, Public Relations
617.945.1915

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