Press & Awards

There’s a lot going on at Interactions. Read all about it here.

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destination CRM

The Meandering Path from IVRs to IVAs

October 1, 2019
Forbes

An AI Education: Overcoming Fear Of The Innovation Cycle

September 27, 2019
VentureFizz

Boston’s Weekly Tech Buzz

September 23, 2019
VentureFizz

CxO Briefing: Interactions CEO Mike Iacobucci and Chief People Officer Mary Clermont

August 22, 2019
Frost & Sullivan

Interactions Earns Honors from Frost & Sullivan for Delivering High-quality Customer Experience Using Advanced AI

August 6, 2019
Forbes

Build Cross-Cultural Bridges, Not Barriers, With AI

July 31, 2019
Forbes

11 Methods To Keep Your Brand Top Of Mind Even During Content Downtime

July 8, 2019
The Wall Street Journal

MetLife Says AI Is Improving Its Call Centers

June 3, 2019
Forbes

Three Steps To Promoting Productivity In The Workplace With AI

May 20, 2019
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Press Resources

Access guidelines for utilizing Interactions brand resources and download brand assets.

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Press Inquiries

Lindsay Rand, Public Relations
617.945.1915

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