Press & Awards

There’s a lot going on at Interactions. Read all about it here.

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NBC Boston

Many Would Rather Plunge a Toilet or Have Jury Duty Than Call Customer Service, Survey Shows

June 16, 2023
Customer Experience Magazine

This week in CX: Customer Service at Breaking Point

June 10, 2023
Retail Brew

This is What 38% of Americans Would Rather do Than Deal With Customer Service

June 6, 2023
Forbes

Hitting the Limits of American Airlines Customer Service

June 3, 2023
Inside Big Data

AI Under the Hood: Interactions

January 26, 2023
Employee Benefit News

Wellness in the workplace: A CPO’s advice on avoiding stress and burnout

January 4, 2023
Customer Think

A new Frontier for customer service? Think again

December 19, 2022
Retail Today

All I Want for Christmas is a Good Customer Experience

December 16, 2022
VentureBeat

How conversational AI can remove sensitive information from contact center calls

November 10, 2022
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Press Resources

Access guidelines for utilizing Interactions brand resources and download brand assets.

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Press Inquiries

Lindsay Rand, Public Relations
617.945.1915

Email LaunchSquad

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