Ventana Research Analysts Honor Interactions IVA with Digital Innovation Award

Interactions named a winner at 12th Annual Ventana Research Digital Innovation Awards

FRANKLIN, Mass.—July 12, 2019—Interactions, LLC, the world’s largest stand-alone artificial intelligence (AI) company, today announced its Intelligent Virtual Assistant (IVA) received the Digital Innovation award at the 12th Annual Ventana Research Digital Innovation Awards. 

The Ventana Research Digital Innovation Awards honor technology vendors that have implemented noteworthy innovations to advance IT and business, particularly those that boost productivity, drive change and increase overall value for organizations. Winners are selected by the analysts at Ventana Research, backed by analyst business and technology expertise, as well as market research. This year, Interactions IVA received the Digital Innovation Award, which recognizes the vendor that best exemplifies innovation in the technologies that support functions across the enterprise, from analytics to AI to mobile computing. 

“At Interactions, we’ve spent the last fifteen years honing our industry-leading AI stack to create a solution that both transforms the customer experience and advances business overall,” said Valerie Bonaldo, Senior Market Intelligence Manager at Interactions. “Ventana Research recognized the edge Interactions IVA has over similar solutions, and we’re eager to see our powerful technology continue to drive success at enterprises across industries.”This analyst-selected award comes on the heels of a number of other industry accolades Most recently, Interactions was named the Best AI Application in Customer Service at the London AIconics last month, and Top Virtual Assistant at Speech Technology Magazine’s People’s Choice Awards. For more information about the Ventana Research Digital Innovation Awards and a full list of winners, see here.