To gauge current consumer sentiment with CX, Interactions conducted a survey of 1,000 consumers in the US. The report reveals where customer service currently falls short and how companies can course-correct. Click to learn more!
Read MoreAs brands continue to focus on improving the customer experience, incorporating automation into customer interactions is becoming more and more important. That’s why technologies such as chatbots and Intelligent Virtual Assistants (IVAs) continue to gain popularity.
If Cross-Border CX delivery matters to you, you need the latest data trends from the team that achieves 97% dialog accuracy. Every day. At scale. Around the globe. Listen to this webinar to learn how Interactions and NVIDIA have partnered together to turn this fantasy into reality
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