To gauge current consumer sentiment with CX, Interactions conducted a survey of 1,000 consumers in the US. The report reveals where customer service currently falls short and how companies can course-correct. Click to learn more!
Read MoreDigital transformation is (and should be) a top priority within the travel and hospitality industry. With rapid advancement in technologies, changes in the ways consumers communicate with businesses, and consumer expectations of 24/7 accessibility, businesses need to rethink how and where they meet their travelers. Read our ebook to learn more.
Interactions IVA for insurance provides the highest level of customer care across the life of the customer from product discovery, selection, to the post sales phase, including the processing of claims and first notice of loss (FNOL) for customers, providing empathetic and human-like interactions.
Come read what we're talking about at Interactions
Learn MoreSee where we'll be next
Learn More