Interactions Blog

Customer Expectations Are Changing. Is Your Service Strategy Keeping Up?

Learn how to adapt your support strategy to meet rising customer expectations across channels and generations. This blog breaks down what a strong omnichannel approach looks like, and how to make it work for your team and your customers.
Lindsey Throm
Lindsey Throm June 23, 2025 | 3 min read
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Can Conversational Virtual Assistants Offer a Better Way to Travel?

Recently, my family and I traveled from Boston to a vacation out West, leaving the cold, snowless city in search of sun and better skiing. We flew a national airline, rented a car, and stayed in a vacation rental home — all booked online. Mostly, it went fine.
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Interactions May 24, 2016 | 4 min read
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Interactions Wins Another Stevie Award

Interactions has been presented with a Bronze Stevie® Award in the Most Innovative Tech Company of the Year category at the 13th Annual American Business Awards. The win marks Interactions’ fourth consecutive Stevie Award.
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Interactions October 19, 2015 | 1 min read

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