Interactions Blog

Megan Haas  |  Technology

3 Ways to Prevent AI from Becoming Creepy

October 9, 2019 There is a fine line between helpful and creepy when it comes to AI technology in customer service. Learn how you can ensure your business doesn't cross the line.
Megan Haas  |  Virtual Assistants

Conversational AI: Your Best Agent (every time)

October 3, 2019 Can technology, like Intelligent Virtual Assistants, really help customers better than a human? In most cases, we say yes. Learn more in our blog.
Megan Haas  |  Technology

3 Misconceptions about AI (and why there is nothing to fear)

September 26, 2019 Right now, AI is a strange, unknown concept to many. Read our latest blog on 3 misconceptions about AI—and why there is nothing to fear.
Josh Bob
Josh Bob  |  Industry

Exploring The Restaurant of Tomorrow at FSTEC

September 19, 2019 Learn about how far restaurant technology has come - and just how close the future really is when it comes to food services with takeaways from the 2019 FSTEC conference.
Kate O'Connell
Kate O'Connell  |  Customer Experience

The Customer is Always Right (And How Conversational AI Can Help)

September 12, 2019 How can Conversational AI support the notion that the customer is always right? Check out our blog on how AI can offer effortless customer interactions.

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