Blog
Interactions Blog
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Industry
Exploring The Restaurant of Tomorrow at FSTEC
September 19, 2019
Learn about how far restaurant technology has come - and just how close the future really is when it comes to food services with takeaways from the 2019 FSTEC conference.
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Customer Experience
The Customer is Always Right (And How Conversational AI Can Help)
September 12, 2019
How can Conversational AI support the notion that the customer is always right? Check out our blog on how AI can offer effortless customer interactions.
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Virtual Assistants
Finding the Perfect Vendor
September 5, 2019
There are a lot of considerations when investing in Conversational AI technology for customer care. Choosing the perfect vendor is key to finding a solution that will yield success. Read our blog to see our top three things to look for in an AI vendor.
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Customer Experience
The IVA Checklist for CX Blackbelts
August 27, 2019
What is needed to create an IVA that delivers an ideal customer experience? Learn how technology, features, and design can all play a role.
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Industry
Give Customers Control of their Finances with an IVA
August 22, 2019
When implementing an AI application for banking customers, it's important to do so in a way that puts the customer first. Read our blog to learn what features and design elements need to be present in order to deploy an IVA that gives customers true control over their finances.
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