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IVA for Insurance

Interactions Intelligent Virtual Assistant for Insurance

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Empathetic customer experience

Intelligent Virtual Assistant (IVA) for Insurance approaches each customer with empathy from the start of the conversation journey to final resolution. Our IVA for Insurance is specifically designed with the ability to provide customers with the care that they deserve in their moment of need. Urgent claims, policyholder management, scheduling, payments, and all customer inquiries are immediately met with an empathetic IVA without any hold time frustration.

61% OF INSURERS WANT TO IMPROVE CUSTOMER EXPERIENCE

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