Restaurants


Digital ordering and guest care powered by Conversational AI

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Delight your guests with fast and accurate ordering

Interactions Guest Experience Platform (GXP) powered by Conversational AI seamlessly integrates with your current technology to support guests through all phases of their journey. From order management and guest care, to social media engagement and back-of-house support, our GXP helps you differentiate your guest experience and maximize operational efficiencies by allowing you to:

  • Engage with your guests on the channel of their choice, including drive-thru
  • Consistently upsell and increase average order value
  • Take orders faster to reduce wait times
  • Increase CSAT with a seamless guest experience
  • Provide unique personalized experiences to returning guests
  • Collect more accurate guest and restaurant data
  • Free up restaurant staff to focus on tasks that increase throughput

Conversational Ordering

Our GXP uses Conversational AI, so you can speak naturally just like you would with an actual person. Listen to live calls where real guests are placing orders and making changes with an automated system — even when there’s background noise.

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Hear it in action
(Simple Order)

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Hear it in action
(Full Order)

Anytime. Anywhere.

Your guests decide when and how to engage with your brand. GXP is ready for your guests 24/7, on all the channels of their choice.

Drive-thru

Increase throughput and delight your guests with our revolutionary drive-thru solution. Offer a perfect drive-thru experience where guests don’t have to repeat themselves even when things are noisy, inside or outside of the car. Let us take the orders and free up your restaurant staff to focus on more crucial tasks.

Join Our Early Adopter Program

Phone and Mobile Voice

With the ability to speak naturally and conversationally, your guests will get more done faster. In a crowded coffee shop? Fido barking in the background? Even in the noisiest situations, we accurately hear what they’re saying.

Messaging/SMS

From sending notifications, to texting directions, or even adding to an order, now you can take full advantage of texting. And, because our platform is responsive and can accurately reply to open-ended messages, conversations are natural and engaging.

Chat

Allow your guests to place orders or engage with you over a chat. Our unique platform can handle it all and even seamlessly transfer the control to your staff with context.

Mobile Apps

Our GXP for mobile integrates all available smartphone features for a rich multimodal experience.

Smart Speakers

With your guests calling out for Alexa and Google Home for every other task, don’t let your restaurant get lost in the mix. Our platform enables you to extend your services over the smart speaker of your choice, allowing guests to communicate with you without losing the brand experience they know and love.

Social Platforms

With our GXP you can easily monitor, measure, and engage with social media conversations about your brand from a single platform. By leveraging artificial intelligence, our platform delivers highly relevant guest conversations and insights from any source on the web.

Take your guest experience to a new level.

Digital Ordering

Eliminate hold times while increasing average order value through digital ordering. Allow guests to talk or type in their own words and place orders directly via phone, web, SMS or drive-thru. Our GXP can answer ordering questions, manage menu complexity, accommodate special instructions, and create upsell opportunities.

Guest Care

Know the pre- and post-ordering needs of your guests so you can better manage guest complaints and compliments. Provide support and answer questions around topics like loyalty programs and promotions. Deliver a more personalized guest experience through the collection of guest data.

Social Media Monitoring

Engage more often and have meaningful conversations with your guests on social media with access to highly relevant guest conversations and insights from social platforms across the web. Monitor your brand in real time by finding, prioritizing, and classifying social media posts. Our GXP can determine intent in guest posts and acknowledge guests instantly with automatic or curated replies.

Kitchen AI

Support your back-of-house with a hands-free, eyes-free interactive conversational voice interface that delivers tickets to staff to improve order accuracy and increase throughput.

Be a Early Adopter

Are you ready to transform your digital ordering and guest engagement with conversational AI? Sign up for our limited time early adopter program to get a taste of our drive-thru experience.