Interactions Guest Experience Platform (GXP) powered by Conversational AI seamlessly integrates with your current technology to support guests through all phases of their journey. From order management and guest care, to social media engagement and back-of-house support, our GXP helps you differentiate your guest experience and maximize operational efficiencies by allowing you to:
Increase throughput and delight your guests with our revolutionary drive-thru solution. Offer a perfect drive-thru experience where guests don’t have to repeat themselves even when things are noisy, inside or outside of the car. Let us take the orders and free up your restaurant staff to focus on more crucial tasks.
With the ability to speak naturally and conversationally, your guests will get more done faster. In a crowded coffee shop? Fido barking in the background? Even in the noisiest situations, we accurately hear what they’re saying.
From sending notifications, to texting directions, or even adding to an order, now you can take full advantage of texting. And, because our platform is responsive and can accurately reply to open-ended messages, conversations are natural and engaging.
Allow your guests to place orders or engage with you over a chat. Our unique platform can handle it all and even seamlessly transfer the control to your staff with context.
Our GXP for mobile integrates all available smartphone features for a rich multimodal experience.
With your guests calling out for Alexa and Google Home for every other task, don’t let your restaurant get lost in the mix. Our platform enables you to extend your services over the smart speaker of your choice, allowing guests to communicate with you without losing the brand experience they know and love.
With our GXP you can easily monitor, measure, and engage with social media conversations about your brand from a single platform. By leveraging artificial intelligence, our platform delivers highly relevant guest conversations and insights from any source on the web.
Eliminate hold times while increasing average order value through digital ordering. Allow guests to talk or type in their own words and place orders directly via phone, web, SMS or drive-thru. Our GXP can answer ordering questions, manage menu complexity, accommodate special instructions, and create upsell opportunities.
Know the pre- and post-ordering needs of your guests so you can better manage guest complaints and compliments. Provide support and answer questions around topics like loyalty programs and promotions. Deliver a more personalized guest experience through the collection of guest data.
Engage more often and have meaningful conversations with your guests on social media with access to highly relevant guest conversations and insights from social platforms across the web. Monitor your brand in real time by finding, prioritizing, and classifying social media posts. Our GXP can determine intent in guest posts and acknowledge guests instantly with automatic or curated replies.
Support your back-of-house with a hands-free, eyes-free interactive conversational voice interface that delivers tickets to staff to improve order accuracy and increase throughput.
Conversational AI can help you meet your guests’ needs while managing costs and optimizing revenue. Let them order from the channel of their choice, anytime and anywhere, while delivering an exceptional guest experience.
There’s no denying that artificial intelligence (AI) is popping up everywhere in consumers’ daily lives. You can’t turn on the news, listen to your favorite podcast or read an article without hearing about the latest and greatest development in AI. But for many businesses, AI is more than hype—it’s an important part of how they do business and connect with their customers.
Are you ready to transform your digital ordering and guest engagement with conversational AI? Sign up for our limited time early adopter program to get a taste of our drive-thru experience.