Interactions omnichannel Guest Engagement Platform, powered by conversational AI, seamlessly integrates with your POS so you can offer guests the convenience of cutting-edge digital food ordering, while delivering impeccable guest care.
Increase throughput and delight your customers with our revolutionary drive-thru solution. Offer a perfect drive-thru experience where customers don’t have to repeat themselves even when things are noisy, inside or outside of the car. Let us take the orders and free up your restaurant staff to focus on more crucial tasks.
With the ability to speak naturally and conversationally, your guests will get more done faster. In a crowded coffee shop? Fido barking in the background? Even in the noisiest situations, we accurately hear what they’re saying.
From sending notifications, to texting directions, or even adding to an order, now you can take full advantage of texting. And, because our platform is responsive and can accurately reply to open-ended messages, conversations are natural and engaging.
Allow your customers to place orders or engage with you over a chat. Our unique platform can handle it all and even seamlessly transfer the control to your staff with context.
Our Guest Engagement Platform for mobile integrates all available smartphone features for a rich multimodal experience.
With your customers calling out for Alexa and Google Home for every other task, don’t let your restaurant get lost in the mix. Our platform enables you to extend your services over the smart speaker of your choice, allowing guests to communicate with you without losing the brand experience they know and love.
With our Guest Engagement Platform you can easily monitor, measure, and engage with social media conversations about your brand from a single platform. By leveraging artificial intelligence, our platform delivers highly relevant customer conversations and insights from any source on the web.
Never miss an order with our straightforward order management services. Our Guest Engagement Platform allows guests to order in their own words on the device and channel of their choice, including drive-thru, phone, social, web, SMS, and more. It can also answer ordering questions, manage menu complexity, and create upsell opportunities.
Direct your guests to your nearest location and give them all the information they need to order before they even arrive. Our platform can give directions and send links to interactive maps via text, chat and email, provide restaurant hours, services, address and phone number, and check and provide menu information.
Knowing the needs of your guests is important, which is why we’ve made it easy for you to be aware of guest feedback. With our Guest Engagement Platform, you can manage complaints and compliments, track social engagement, and handle promotions.
Give your most loyal guests the attention they deserve. Our Guest Engagement Platform can give your guests full insight into their rewards program, by providing balance information, enrolling guests in programs, replacing lost cards, resetting account passwords, and providing redemption options.
Interactions provides you with the accuracy and responsiveness you need, so your guests get the service they demand.
Conversational AI can help you meet your guests’ needs while managing costs and optimizing revenue. Let them order from the channel of their choice, anytime and anywhere, while delivering an exceptional guest experience.
There’s no denying that artificial intelligence (AI) is popping up everywhere in consumers’ daily lives. You can’t turn on the news, listen to your favorite podcast or read an article without hearing about the latest and greatest development in AI. But for many businesses, AI is more than hype—it’s an important part of how they do business and connect with their customers.
Are you ready to transform your digital ordering and guest engagement with conversational AI? Sign up for our limited time early adopter program to get a taste of our drive-thru experience.