Datasheet

Give patients the power to control their experience by allowing them to schedule, reschedule, or cancel appointments conveniently and quickly through self-service. Patients can also request physician information, driving directions, and other facility details. By eliminating wait times, frustrating menu trees, and transfers, patients can get the answers they need without any stress.

You shouldn’t have to choose between providing best-in-class patient care and cost savings. Our IVA handles data-driven transactions, reducing average handle time and improving first call resolution. Our IVA is proven at scale to handle normal volumes as well as peak call volumes, eliminating any unforeseen wait times.