FRANKLIN, Mass., May 15, 2019 – Interactions, LLC, the world’s largest stand-alone artificial intelligence company, today announced Interactions IVA was named the top virtual assistant in Speech Technology Magazine’s 2019 People’s Choice Awards. With its proven-at-scale combination of conversational AI and human understanding, Interactions IVA also received a nod in the Artificial Intelligence and Machine Learning category, where it was recognized as one of users’ top five favorite solutions.
Speech Technology Magazine’s People’s Choice Awards highlight their readers’ favorite tools and platforms in the speech technology industry. The popularity of Interactions among people using voice technology every day is a testament to the quality of conversation that its omnichannel Intelligent Virtual Assistant (IVA) fosters between companies and their customers.
“At Interactions, we believe in designing IVAs that adapt to human conversation, not the other way around,” said Jim Freeze, Chief Marketing Officer at Interactions. “We’re committed to building voice technology that fosters natural, effortless conversations and seamless experiences for consumers and companies alike, and we’re honored to have our solution recognized at this year’s awards.”