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Business Benefits

Learn more about business benefits related blog posts.

How to Drive ROI with IVAs

Driving ROI with Intelligent Virtual Assistants

Using results from an Aberdeen Survey, we have complied three data-driven takeaways about how Intelligent Virtual Assistants (IVA) can drive ROI across your business.
Interactions June 13, 2019 | 4 min read
AI in Retail Customer Experience

Three Reasons Retailers Should Use AI

The retail industry has a huge an opportunity to use AI in customer service channels to transform customer experience. We conducted a survey to see what customers prefer when communicating with retailers.
Interactions April 24, 2019 | 4 min read

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