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Hear what consumers really think about today's customer service and tips on how Conversational AI can help!
Interactions October 7, 2021 | 5 min read
Consumer Behavior is Changing, and it’s AI’s time to Shine
Consumer behavior shifting due to COVID-19 according to our recent survey. And combined with challenges that the contact center is currently facing, AI has a golden opportunity to help both businesses and consumers like never before.
Interactions May 14, 2020 | 4 min read