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October 25, 2017 • 1 minute read

What is the Impact of AI on Customer Service?

Artificial intelligence has developed to a point where it is impacting our everyday lives — including how we interact with the companies we do business with. But what is the impact of AI on customer service? Watch Phil Gray, EVP of Business Development at Interactions, discuss how AI is impacting customer service at some of the world’s largest enterprises.

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