[Video]: What is an Intelligent Virtual Assistant?

December 27, 2017

You may have heard the term ‘Intelligent Virtual Assistant’ used more frequently recently — in articles about speech technology, artificial intelligence, and a broad range of other topics. But what is an intelligent virtual assistant, or IVA? And how, more importantly, can they benefit enterprises looking to improve customer care? I sat down with Priyanka Tiwari, Senior Product Marketing Manager at Interactions, to get some answers to these questions. Watch our TechTalk video below to learn more.

intelligent virtual assistants


Intelligent Virtual Assistants 101

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